Account Settings
- I can't log in, how do I reset my password?
- I am not getting the text message to access my account
- How do I change the email address on my account?
- How do I manage my subscriptions and alerts?
- How do I stop your emails?
- How do I contact you?
Buying on Autotrader
- What is a Highly Rated dealer?
- How did the dealer know about what I've been searching for?
- How do I find out where a vehicle is on Autotrader?
- What does 'Fair price' mean?
- What does 'Great price' mean?
- What does 'Good price' mean?
Buying Safely
- What is vehicle tax and when do I need to pay it?
- How do I make a complaint about a dealer?
- How do I order a new log book for a vehicle?
- What is a Cat C vehicle?
- What is a Cat D vehicle?
- What is a Cat S vehicle?
Electric
- How to check if an e-bike is legal in the UK?
- What are the laws for riding e-bikes in the UK?
- What license do you need to ride a 50cc motorbike or 4kw electric motorbike?
- What license do you need to ride a 125cc motorbike or 11kw electric motorbike?
- Do you need insurance for an electric motorbike?
- Are electric motorbikes legal in the UK?
Leasing
- How do I contact your leasing support team?
- Who is the registered owner of the leased vehicle?
- Can I change my lease mid-contract to another make or model?
- What do I need to pay for a lease and when do I need to pay it?
- What happens in the event of the death of the contract holder?
- How do I lease a van?