Here are some common phrases you may see in Feefo and what they mean:
| Phrase | Meaning |
| Failed Moderation | Rejected reviews |
| Flag for Moderation | Challenge a review |
| Pending Moderation | Reviews that need a second moderation |
| Monitored awaiting reply | Published reviews that are waiting for you to reply |
| My to-dos | Reviews you have added to your to-do list |
| Unread | Reviews that have come in and you haven’t read yet |
| Verified Customer | A review left from an invite you have sent to a consumer |
| Verified Reviewer | A customer's review on the open review platform who has verified their review by clicking a verification link in an email |