Dealer Reviews
Help with managing Dealer Reviews on Autotrader
Articles
- What happens if my average rating drops below four stars?
- Why has my star rating changed?
- How do I opt out of getting email notifications for new reviews?
- Where will the Highly Rated award logo be shown on Autotrader?
- How does the DMCC (Digital Markets, Competition and Consumers) Act affect me?
- How can I tell whether a review was through Autotrader or Feefo?
- How do I access the Feefo Hub?
- How do I check if a review request has been sent?
- How do I change between dealerships in the Feefo Hub?
- How do I request reviews in bulk?
- How do I challenge a review?
- How do I set up new review notifications?
- How do I get more reviews?
- How do I manage reviews?
- How do I respond to a review or edit my reply?
- Feefo common phrases
- I don't have time to respond to reviews, what do I do?
- What should I do if a customer has left the incorrect star rating on their review?
- How long does it take for a review invite to be sent to a customer?
- How do I become Highly Rated?
- How do I invite my customers to leave a review?
- How does Feefo moderate reviews to make sure they are genuine?
- I already have reviews with Feefo, can I use these too?